How can we help?
For a bug, access problem, or product question during beta testing, send feedback through TestFlight.
Send beta feedback
Open the TestFlight app on your iPhone, select Cedar, then tap Send Beta Feedback. Include your Cedar version and iOS version, but do not include your name, ZIP code, symptoms, medications, clinician information, or exported Cedar report.
Environmental data is unavailable
Check your connection and try again. Provider coverage and modeled pollen data can be incomplete. Your existing check-ins remain on your device while environmental data is unavailable.
Notifications are not appearing
Open iOS Settings, find Cedar under Notifications, and confirm notifications are allowed. Cedar's reminder is optional and the app remains usable without it.
Delete your data
In Cedar, open More → Local data → Delete all local data. This removes your Cedar profile, check-ins, cached data, and computed pattern from that device and cancels the scheduled reminder. Uninstalling Cedar also removes its local app data.
Medical questions
Cedar cannot answer medical questions, diagnose allergies, or recommend treatment. Contact a qualified clinician for medical decisions. If you may be experiencing an emergency, contact local emergency services.
Privacy
Read the Cedar privacy policy for details about local storage and environmental-data requests.